The 5G symbol on your phone is not as reassuring as it seems. When you glance at the top of your screen, you might assume that you're enjoying the promised ultra-fast speeds and instant connectivity that 5G was supposed to bring. But what if I told you that nearly 40% of the time, the 5G symbol is actually just a decoy?
According to new research by PolicyTracker, which has been shared with BBC's Morning Live, when you see the 5G logo on your phone, it doesn't necessarily mean you're getting the full benefits of 5G. In fact, tests have shown that in nearly all cases, the actual internet speed is still being transmitted over 4G infrastructure.
The problem lies in how mobile networks define 5G. The symbol on your phone only indicates that a 5G-enabled area has been detected, but it doesn't guarantee that you're actually connected to it. And even with what's called "standalone 5G," which promises true 5G speeds all the time, your phone can still drop down to 4G if a faster connection isn't available.
Consumer expert Jasper Griegson from Resolver says that customers are entitled to clarity on what they're getting when they pay for 5G. "You think you're getting one thing but you're not," he says. "Accuracy is key."
Mobile UK, the trade body representing Britain's major mobile operators, has confirmed that the 5G icon doesn't necessarily mean a live 5G connection. However, Martin Sims from PolicyTracker argues that for most people, "standalone 5G isn't worth it as it's not very good value for money because the contracts are expensive."
The takeaway is clear: just because you see the 5G symbol on your phone doesn't mean you're actually getting the promised benefits of 5G. So what should you do if you think you're not getting 5G? First, check your speed using an online test to see your real download and upload rates. Then, use Ofcom's mobile coverage checker to see which network offers the best 4G or 5G signal in your area. If you're still unhappy with your coverage and signal strength, contact your provider to explain the problem and see what advice they can provide. And if all else fails, consider switching to a different provider that offers better coverage.
It seems that 5G is not as revolutionary as it was once thought to be. Willpower doesn't exist when it comes to our expectations of technology - we think we're getting one thing but are actually getting something else entirely.
According to new research by PolicyTracker, which has been shared with BBC's Morning Live, when you see the 5G logo on your phone, it doesn't necessarily mean you're getting the full benefits of 5G. In fact, tests have shown that in nearly all cases, the actual internet speed is still being transmitted over 4G infrastructure.
The problem lies in how mobile networks define 5G. The symbol on your phone only indicates that a 5G-enabled area has been detected, but it doesn't guarantee that you're actually connected to it. And even with what's called "standalone 5G," which promises true 5G speeds all the time, your phone can still drop down to 4G if a faster connection isn't available.
Consumer expert Jasper Griegson from Resolver says that customers are entitled to clarity on what they're getting when they pay for 5G. "You think you're getting one thing but you're not," he says. "Accuracy is key."
Mobile UK, the trade body representing Britain's major mobile operators, has confirmed that the 5G icon doesn't necessarily mean a live 5G connection. However, Martin Sims from PolicyTracker argues that for most people, "standalone 5G isn't worth it as it's not very good value for money because the contracts are expensive."
The takeaway is clear: just because you see the 5G symbol on your phone doesn't mean you're actually getting the promised benefits of 5G. So what should you do if you think you're not getting 5G? First, check your speed using an online test to see your real download and upload rates. Then, use Ofcom's mobile coverage checker to see which network offers the best 4G or 5G signal in your area. If you're still unhappy with your coverage and signal strength, contact your provider to explain the problem and see what advice they can provide. And if all else fails, consider switching to a different provider that offers better coverage.
It seems that 5G is not as revolutionary as it was once thought to be. Willpower doesn't exist when it comes to our expectations of technology - we think we're getting one thing but are actually getting something else entirely.