Amazon is quietly upgrading its Prime members to Alexa Plus, a revamped voice assistant, without their explicit consent. The update has been reported by users on the r/alexa subreddit over the past couple of weeks, and while there's an option to revert back to the original Alexa, it cannot be opted out.
The changes brought by Alexa Plus appear to be centered around its use of Large Language Models (LLMs), aimed at helping Amazon's AI compete with rivals like Google Gemini. However, not everyone is enthusiastic about the latest version of the voice assistant, citing issues such as misidentification of objects and hallucinating camera activity in the case of Google Home.
Those who prefer sticking with the original Alexa express a dislike for its new voice and attitude, longer wait times to respond to queries, and an influx of ads promoting Alexa Plus. One user reported being "flooded with ads" after turning off the updated Alexa, only to experience it again once they turned it back on.
Amazon has assured users that there's still an option to revert to the original Alexa by saying 'Alexa, exit Alexa+.' However, this solution might not satisfy those who prefer sticking with their current setup.
The changes brought by Alexa Plus appear to be centered around its use of Large Language Models (LLMs), aimed at helping Amazon's AI compete with rivals like Google Gemini. However, not everyone is enthusiastic about the latest version of the voice assistant, citing issues such as misidentification of objects and hallucinating camera activity in the case of Google Home.
Those who prefer sticking with the original Alexa express a dislike for its new voice and attitude, longer wait times to respond to queries, and an influx of ads promoting Alexa Plus. One user reported being "flooded with ads" after turning off the updated Alexa, only to experience it again once they turned it back on.
Amazon has assured users that there's still an option to revert to the original Alexa by saying 'Alexa, exit Alexa+.' However, this solution might not satisfy those who prefer sticking with their current setup.