A 90-year-old woman's trusty Apple Watch has turned into a mystery, with a large red spot appearing on her wrist after months of faithful wear. Anita De Marais was left perplexed and frustrated when the mark refused to heal, prompting her to seek assistance from local consumer advocate show "7 On Your Side."
De Marais had purchased her Apple Watch about a year ago, primarily due to its life-saving features that would alert her children in case of an emergency. However, after noticing the strange mark on October 27th, she found herself unable to shake it off for nearly a month.
Desperate for help, De Marais contacted "7 On Your Side" and eventually visited the Stoneridge Apple store with the hopes of resolving the issue. Unfortunately, her experience was marred by a lackluster response from the representatives, who offered only a $130 discount to purchase a new watch as a solution.
It wasn't until De Marais reached out to "7 On Your Side" again that she received a notification about a new watch being made available for her at no cost. The unexpected turn of events left her thrilled and relieved.
Experts say that while the Apple Watch is an incredible device with numerous life-saving features, some people may experience reactions to certain materials due to allergies or environmental factors. The company advises users to be aware that its watches contain nickel and acrylates, which can cause sensitivities in susceptible individuals.
De Marais herself has come to appreciate her watch's capabilities, particularly the fall detection feature designed to respond if it detects the wearer has fallen. She plans to continue relying on her device for convenience as well as peace of mind.
In a surprising twist, De Marais's experience serves as a reminder that even seemingly reliable products can sometimes leave us with mysteries to unravel and unexpected surprises to encounter.
De Marais had purchased her Apple Watch about a year ago, primarily due to its life-saving features that would alert her children in case of an emergency. However, after noticing the strange mark on October 27th, she found herself unable to shake it off for nearly a month.
Desperate for help, De Marais contacted "7 On Your Side" and eventually visited the Stoneridge Apple store with the hopes of resolving the issue. Unfortunately, her experience was marred by a lackluster response from the representatives, who offered only a $130 discount to purchase a new watch as a solution.
It wasn't until De Marais reached out to "7 On Your Side" again that she received a notification about a new watch being made available for her at no cost. The unexpected turn of events left her thrilled and relieved.
Experts say that while the Apple Watch is an incredible device with numerous life-saving features, some people may experience reactions to certain materials due to allergies or environmental factors. The company advises users to be aware that its watches contain nickel and acrylates, which can cause sensitivities in susceptible individuals.
De Marais herself has come to appreciate her watch's capabilities, particularly the fall detection feature designed to respond if it detects the wearer has fallen. She plans to continue relying on her device for convenience as well as peace of mind.
In a surprising twist, De Marais's experience serves as a reminder that even seemingly reliable products can sometimes leave us with mysteries to unravel and unexpected surprises to encounter.