A Brooklyn daycare's botched hand-holding technique has left a 5-year-old coonhound with a permanently mangled tail, and its owner is demanding justice. Timber, a beloved treeing walker coonhound, was at Pawsies boarding facility on Flushing Avenue when the unthinkable happened: a trainer took him to a play area without ensuring he could safely follow them.
The trainer's hasty exit led to Timber's tail being severed so badly that bone was exposed. The employee who initially informed Timber's owner, Dayi Novas, described the incident in distressing detail, prompting Novas and her partner to rush Timber to the hospital. After an amputation of nearly 2 inches, Timber is now left with a "nub" instead of his once beautiful tail.
However, Pawsies' owner Ivan Gamba's response has been callous at best. When informed that the facility wouldn't compensate for the remaining balance of Timber's stay – $925 – Novas asked only for this to be waived in light of her dog's serious injury. Instead, Gamba claimed he couldn't accommodate such requests and suggested they pick up their dog as soon as possible if they wanted a free stay.
In an astonishing display of callousness, Gamba even refused to compensate the initial deposit, stating it would "shut us down" if he were to accommodate every customer. When confronted about his actions in a video posted on Instagram, Novas expressed her outrage, stating that Pawsies had "permanently mutilated our precious puppy." Despite Gamba's claims that he only wanted to move on, many question the facility's commitment to providing safe and compassionate care for its canine clients.
This incident highlights a disturbing trend in the pet-sitting industry: prioritizing profits over animal welfare. As Novas' experience shows, sometimes it takes a traumatic event to expose the darker side of these businesses. With more stories like this emerging, it's crucial that owners take note and research thoroughly before entrusting their beloved pets to someone else's care.
As for Timber, he will be receiving one-on-one care from his relieved owner and family. For now, the nub where once shone with a "really cute point and curl" serves as a painful reminder of Pawsies' negligence.
The trainer's hasty exit led to Timber's tail being severed so badly that bone was exposed. The employee who initially informed Timber's owner, Dayi Novas, described the incident in distressing detail, prompting Novas and her partner to rush Timber to the hospital. After an amputation of nearly 2 inches, Timber is now left with a "nub" instead of his once beautiful tail.
However, Pawsies' owner Ivan Gamba's response has been callous at best. When informed that the facility wouldn't compensate for the remaining balance of Timber's stay – $925 – Novas asked only for this to be waived in light of her dog's serious injury. Instead, Gamba claimed he couldn't accommodate such requests and suggested they pick up their dog as soon as possible if they wanted a free stay.
In an astonishing display of callousness, Gamba even refused to compensate the initial deposit, stating it would "shut us down" if he were to accommodate every customer. When confronted about his actions in a video posted on Instagram, Novas expressed her outrage, stating that Pawsies had "permanently mutilated our precious puppy." Despite Gamba's claims that he only wanted to move on, many question the facility's commitment to providing safe and compassionate care for its canine clients.
This incident highlights a disturbing trend in the pet-sitting industry: prioritizing profits over animal welfare. As Novas' experience shows, sometimes it takes a traumatic event to expose the darker side of these businesses. With more stories like this emerging, it's crucial that owners take note and research thoroughly before entrusting their beloved pets to someone else's care.
As for Timber, he will be receiving one-on-one care from his relieved owner and family. For now, the nub where once shone with a "really cute point and curl" serves as a painful reminder of Pawsies' negligence.