Google has launched its long-awaited conversational shopping feature in AI Mode search, marking a significant shift towards leveraging artificial intelligence (AI) to personalize the online shopping experience. This move is part of Google's broader strategy to inject more intelligence into its search engine, enabling users to ask complex questions and receive tailored suggestions.
The new feature, which was first announced at the Google I/O conference in May, will allow AI Mode users to ask questions about products they're interested in buying, with the search engine providing guidance, guides, tables, and other generated content to help them make informed decisions. This is made possible by Google's massive "Shopping Graph," a repository of retailer data that enables its AI to offer unique suggestions.
However, not all sponsored content will be displayed in these experiences. Instead, ads will appear alongside the user's search results, similar to traditional searches. In contrast, the Gemini app, which is also getting an update, won't display sponsored content in its search results at this time.
Another feature that's rolling out is "agentic checkout," a feature that allows users to set a price threshold for products they're interested in buying and receive alerts when the item reaches that price. The twist? Users can authorize automatic purchases with Google Pay if the item falls below their specified price threshold.
But what about Duplex, the AI-powered virtual assistant that's been largely absent from Google searches since its early days? Not to worry – Duplex is back in action, albeit with a new purpose. When users search for products near them, they'll have the option to "Let Google Call," allowing the robot to contact local businesses on their behalf to check availability and inventory.
While these features may not change the way you shop online just yet, they demonstrate Google's commitment to integrating AI into its search engine and improving the shopping experience. With the holiday season approaching, it'll be interesting to see how these new features take off – or if they become a permanent fixture on your favorite search engine.
The new feature, which was first announced at the Google I/O conference in May, will allow AI Mode users to ask questions about products they're interested in buying, with the search engine providing guidance, guides, tables, and other generated content to help them make informed decisions. This is made possible by Google's massive "Shopping Graph," a repository of retailer data that enables its AI to offer unique suggestions.
However, not all sponsored content will be displayed in these experiences. Instead, ads will appear alongside the user's search results, similar to traditional searches. In contrast, the Gemini app, which is also getting an update, won't display sponsored content in its search results at this time.
Another feature that's rolling out is "agentic checkout," a feature that allows users to set a price threshold for products they're interested in buying and receive alerts when the item reaches that price. The twist? Users can authorize automatic purchases with Google Pay if the item falls below their specified price threshold.
But what about Duplex, the AI-powered virtual assistant that's been largely absent from Google searches since its early days? Not to worry – Duplex is back in action, albeit with a new purpose. When users search for products near them, they'll have the option to "Let Google Call," allowing the robot to contact local businesses on their behalf to check availability and inventory.
While these features may not change the way you shop online just yet, they demonstrate Google's commitment to integrating AI into its search engine and improving the shopping experience. With the holiday season approaching, it'll be interesting to see how these new features take off – or if they become a permanent fixture on your favorite search engine.