Jamie Dimon, CEO of JPMorgan Chase, warned at the World Economic Forum in Davos that artificial intelligence (A.I.) could disrupt workers at a pace that society can't adapt to. This rapid adoption of technology could lead to significant job losses, with Dimon noting that his bank is already incorporating A.I. into 500 different use cases.
Dimon acknowledged that productivity gains from A.I. come with trade-offs, including the loss of jobs. He urged companies not to ignore this reality and instead to embrace A.I., citing JPMorgan's own strategy of leveraging the technology in areas such as risk management, marketing, customer service, and idea generation.
The CEO also called on governments to take action to stabilize society before A.I.'s labor impact becomes fully apparent. He proposed retraining programs for workers, relocation support, income assistance, and incentives to slow down the pace of A.I. adoption if necessary. Dimon pointed to Trade Adjustment Assistance as a model that could be improved upon.
Without such measures, Dimon warned of severe consequences, including civil unrest, citing the example of the U.S. trucking industry. He acknowledged that self-driving trucks have the potential to save lives and reduce costs, but their implementation should occur gradually, with governments supporting displaced workers through training and financial assistance.
Dimon reassured that JPMorgan would not rush into widespread A.I. adoption at the expense of its employees, stating that the company is willing to accept a slower rollout if it means saving society from the negative impacts of A.I.-driven job losses.
Dimon acknowledged that productivity gains from A.I. come with trade-offs, including the loss of jobs. He urged companies not to ignore this reality and instead to embrace A.I., citing JPMorgan's own strategy of leveraging the technology in areas such as risk management, marketing, customer service, and idea generation.
The CEO also called on governments to take action to stabilize society before A.I.'s labor impact becomes fully apparent. He proposed retraining programs for workers, relocation support, income assistance, and incentives to slow down the pace of A.I. adoption if necessary. Dimon pointed to Trade Adjustment Assistance as a model that could be improved upon.
Without such measures, Dimon warned of severe consequences, including civil unrest, citing the example of the U.S. trucking industry. He acknowledged that self-driving trucks have the potential to save lives and reduce costs, but their implementation should occur gradually, with governments supporting displaced workers through training and financial assistance.
Dimon reassured that JPMorgan would not rush into widespread A.I. adoption at the expense of its employees, stating that the company is willing to accept a slower rollout if it means saving society from the negative impacts of A.I.-driven job losses.