Pennsylvania Turnpike Commission Cracks Down on Egregious Tolls, Threatens Debtors with Consequences
The Pennsylvania Attorney General's Office is now keeping a closer eye on drivers who fail to pay their tolls, with the Turnpike Commission referring over 100 cases to the AG's Office in the past year. The increased scrutiny targets "egregious" violators who have racked up thousands of dollars in unpaid tolls and fees.
Motorists owing more than $12,000 will face civil collection charges if they don't participate in debt repayment efforts. The Turnpike Commission has implemented a new strategy to crack down on these individuals, with Secretary of Transportation Michael Carroll stating that "the vast majority of our customers pay their tolls." However, those who intentionally avoid payment will be held accountable.
The commission's move away from cash tolls in 2020 has led to the use of electronic payments and pay-by-plate programs. Unpaid bills are passed to a collection agency, while drivers with at least four outstanding bills and over $250 in tolls and fees may have their vehicle registrations suspended. This can result in large fines, license suspension, or impoundment.
License plate recognition technology is being used to identify drivers with suspended registrations, making it easier for law enforcement to track down scofflaws. The Turnpike Commission collects 92-94% of pay-by-plate payments within 60 days, and the number of people paying overdue bills has increased from 33% in October 2024 to 43% in October 2025.
Drivers can now pay their tolls online, in-person, by phone, or using QR Code. The Turnpike Commission also accepts Google and Apple Pay, as well as KUBRA cash payments at over 85,000 retail locations. CEO Mark Compton notes that the commission is working to make system access more equitable, but pursuing those who refuse to pay is an effective way to do so.
The new strategy aims to balance customer convenience with debt collection efforts, and the consequences for those who refuse to pay are clear: they will be held accountable by the Attorney General's Office.
The Pennsylvania Attorney General's Office is now keeping a closer eye on drivers who fail to pay their tolls, with the Turnpike Commission referring over 100 cases to the AG's Office in the past year. The increased scrutiny targets "egregious" violators who have racked up thousands of dollars in unpaid tolls and fees.
Motorists owing more than $12,000 will face civil collection charges if they don't participate in debt repayment efforts. The Turnpike Commission has implemented a new strategy to crack down on these individuals, with Secretary of Transportation Michael Carroll stating that "the vast majority of our customers pay their tolls." However, those who intentionally avoid payment will be held accountable.
The commission's move away from cash tolls in 2020 has led to the use of electronic payments and pay-by-plate programs. Unpaid bills are passed to a collection agency, while drivers with at least four outstanding bills and over $250 in tolls and fees may have their vehicle registrations suspended. This can result in large fines, license suspension, or impoundment.
License plate recognition technology is being used to identify drivers with suspended registrations, making it easier for law enforcement to track down scofflaws. The Turnpike Commission collects 92-94% of pay-by-plate payments within 60 days, and the number of people paying overdue bills has increased from 33% in October 2024 to 43% in October 2025.
Drivers can now pay their tolls online, in-person, by phone, or using QR Code. The Turnpike Commission also accepts Google and Apple Pay, as well as KUBRA cash payments at over 85,000 retail locations. CEO Mark Compton notes that the commission is working to make system access more equitable, but pursuing those who refuse to pay is an effective way to do so.
The new strategy aims to balance customer convenience with debt collection efforts, and the consequences for those who refuse to pay are clear: they will be held accountable by the Attorney General's Office.