A small Australian bakery has found itself at the center of an online phenomenon after it took a bold stance against internet trolls.
When a customer complained about the price of a cake on social media, the bakery's manager responded in a video posted to TikTok by the customer's brother. In the clip, the manager politely and humbly pointed out that "if you can't afford our cakes, then maybe consider cheaper options."
The response was met with widespread acclaim from users, who praised the bakery for standing firm against online criticism and refusing to be intimidated into lowering its prices. The video has racked up millions of views and counting, cementing the bakery's reputation as a champion of small business values.
But it's not just the bakery's defense strategy that's resonating with people – it's also its commitment to treating staff with respect and care. In an era where social media platforms can be breeding grounds for negativity and bullying, this bakery's approach is a refreshing alternative.
As one viewer commented on TikTok, "It's amazing how much empathy and kindness there is in the world when you take away the anonymity of the internet." The video has sparked a broader conversation about the importance of treating others with respect and dignity, both online and offline.
When a customer complained about the price of a cake on social media, the bakery's manager responded in a video posted to TikTok by the customer's brother. In the clip, the manager politely and humbly pointed out that "if you can't afford our cakes, then maybe consider cheaper options."
The response was met with widespread acclaim from users, who praised the bakery for standing firm against online criticism and refusing to be intimidated into lowering its prices. The video has racked up millions of views and counting, cementing the bakery's reputation as a champion of small business values.
But it's not just the bakery's defense strategy that's resonating with people – it's also its commitment to treating staff with respect and care. In an era where social media platforms can be breeding grounds for negativity and bullying, this bakery's approach is a refreshing alternative.
As one viewer commented on TikTok, "It's amazing how much empathy and kindness there is in the world when you take away the anonymity of the internet." The video has sparked a broader conversation about the importance of treating others with respect and dignity, both online and offline.
like, can't we all just chill? but at the same time, i feel bad 4 anyone who's struggling 2 afford those cakes lol like, maybe a cheaper option is exactly what u need? 
and omg the way the bakery's manager handled that situation tho... total boss 
treating staff w/ respect & care is def important 4 mental health & all that but at the same time, shouldn't we be calling out those ppl who are being super mean & hurtful online? 
i guess it's all about finding that balance between standin' up 4 urself & treatin' others w/ kindness
They're showing us that even in the face of online trolls, you can still be kind and firm at the same time. It's like, if someone can't afford your cakes, it's not the bakery's problem, it's their own financial situation 
. And it's amazing to see how this video has brought people together, highlighting the importance of empathy and kindness in our online interactions 
. Let's all take a page from this bakery's book and treat each other with respect, even when we're behind a screen 
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. They could've just apologized and lowered their prices, but nope! They stood up for themselves and showed that they value their customers' business based on quality and fair pricing, not just because someone's being a drama queen online 
. And it's awesome that they're treating their staff with respect too - employees are the backbone of any business, after all 
it's so refreshing to see someone standing up for themselves without being aggressive. and can we talk about how great they treat their staff? it's clear they value people over profits 
. And it's awesome that they're showing love and care for their staff – we should all be doing more of that in our daily lives 
. This video is like a breath of fresh air, reminding us that kindness and empathy are always the best policies 
! Reminds me of when my grandma used to run a small shop in the village and people would always come in there with a smile and a kind word. You don't see that much anymore, especially on the internet where everyone's just hidin behind their screens 
. But this bakery's doin' it right – they're showin' the world that you can be online and still be human 
. Anyway, it's nice to see someone standin up for what's right and treatin' their staff with respect – that's the kinda vibe we should all be emulating 
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). The staff must be treated with love and care too - it shows in the way they're working together as a team 
! This video has been on repeat for me all day, spreading positivity and kindness everywhere 
like "if you can't afford our cakes maybe look elsewhere". I mean it's not nice to complain on public but at the same time, you've got to stand up for yourself. But what really gets me is how they handled it all with kindness and respect - their staff must be pretty amazing if that's how they're treated 
I mean, can't we all just try to be a bit more considerate and not expect businesses to cater to everyone's price point? It's not like they're hurting anyone by selling their cakes for a reasonable price 
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But let's not get carried away here - this isn't some groundbreaking moment in social justice history. It's just a bakery doing what most businesses should be doing anyway. 
. And let's be real, when we see people treatin' others with respect and care online (or offline), it's like a breath of fresh air 
. It just goes to show that even in this crazy digital age, kindness and empathy are still the best policies 
. I mean, the bakery manager didn't have to be mean or aggressive – just calm, collected, and honest. And now this whole thing is teaching people a valuable lesson about how we treat others online... it's like, if you can't afford something, that's your problem, not theirs