Phyllis Kao is rewriting the script of what it means to be an auctioneer. Gone are the days when authority on the podium was synonymous with a stuffy, British accent and a stodgy demeanor. Kao's arrival has disrupted this tradition, bringing with her a modern model of command that blends theatricality, scholarship, and unapologetic individuality.
The 37-year-old auctioneer from California is not your average auctioneer. Born to Taiwanese parents in the US, she grew up navigating two cultures, which has become a hallmark of her style. Her approach to auctions is one of deliberate pacing, psychological nuance, and an innate understanding of what keeps audiences engaged. She calls herself "the conductor" of the sale, expertly steering the room through the ebbs and flows of bidding.
Kao's path to becoming a leading auctioneer has been unconventional. After graduating from Columbia with a degree in Chinese history, she took a temporary job at a small auction house in Northern California, where her Mandarin skills earned her a spot calling bids on six-figure Chinese oil paintings. It was an accidental gig that turned into a full-time one, and eventually led to her being invited to take the rostrum herself.
What sets Kao apart is her fearlessness and willingness to disrupt the status quo. She has been at Sotheby's for nearly a decade and is now senior vice president of client strategy. Her visibility intensified in 2023 with her starring role in the Now Evening Auction, which went white-glove and catapulted her into the spotlight.
Kao's cultural relevance extends beyond the art world. Her appearance in the viral Alexis Bittar campaign marked a crossover moment, signaling that she was no longer just an auctioneer but a brand ambassador of sorts. The New York Times' Most Stylish list in 2024 further solidified her position as a leading figure in the industry.
The evolution of the auction world is largely credited to Kao's ascension. Evening sales have become broadcast events, with the podium serving not just as a platform but also as a stage designed for cameras and live streaming. Power is no longer private; it's on full display.
Kao's influence extends beyond her own performances, too. Her peers – such as Helena Newman at Sotheby's Europe and Sarah Kruger at Phillips – have become cornerstones in their respective institutions. Kao observes that parity has improved within the industry, with more women taking up prominent roles.
But excellence is not a performance trick for Kao; it's an ingrained discipline. She meticulously prepares for each sale, rehearsing her lines, pacing, and even meditating to stay focused. Her love of fashion plays a significant role in directing attention, setting tone, and building narrative – designers now approach her with bespoke pieces.
Kao approaches her career without strategic planning, opting instead for an openness that allows her to seize opportunities as they arise. "Trust yourself" is her mantra, emphasizing the importance of trusting one's instincts, abilities, and potential.
For Kao, the stakes are high – not just personal but also cultural. The auction world has long been built on fantasies of power being neutral and money being a matter of taste. She walks into this system with charm, fluency, strategy, performance instinct, and charisma that does not apologize for itself. As she reshapes what authority looks like on the rostrum, Kao reminds us that excellence can be both rigorous and visible. The room is hers to control; it's now Phyllis Kao.
The 37-year-old auctioneer from California is not your average auctioneer. Born to Taiwanese parents in the US, she grew up navigating two cultures, which has become a hallmark of her style. Her approach to auctions is one of deliberate pacing, psychological nuance, and an innate understanding of what keeps audiences engaged. She calls herself "the conductor" of the sale, expertly steering the room through the ebbs and flows of bidding.
Kao's path to becoming a leading auctioneer has been unconventional. After graduating from Columbia with a degree in Chinese history, she took a temporary job at a small auction house in Northern California, where her Mandarin skills earned her a spot calling bids on six-figure Chinese oil paintings. It was an accidental gig that turned into a full-time one, and eventually led to her being invited to take the rostrum herself.
What sets Kao apart is her fearlessness and willingness to disrupt the status quo. She has been at Sotheby's for nearly a decade and is now senior vice president of client strategy. Her visibility intensified in 2023 with her starring role in the Now Evening Auction, which went white-glove and catapulted her into the spotlight.
Kao's cultural relevance extends beyond the art world. Her appearance in the viral Alexis Bittar campaign marked a crossover moment, signaling that she was no longer just an auctioneer but a brand ambassador of sorts. The New York Times' Most Stylish list in 2024 further solidified her position as a leading figure in the industry.
The evolution of the auction world is largely credited to Kao's ascension. Evening sales have become broadcast events, with the podium serving not just as a platform but also as a stage designed for cameras and live streaming. Power is no longer private; it's on full display.
Kao's influence extends beyond her own performances, too. Her peers – such as Helena Newman at Sotheby's Europe and Sarah Kruger at Phillips – have become cornerstones in their respective institutions. Kao observes that parity has improved within the industry, with more women taking up prominent roles.
But excellence is not a performance trick for Kao; it's an ingrained discipline. She meticulously prepares for each sale, rehearsing her lines, pacing, and even meditating to stay focused. Her love of fashion plays a significant role in directing attention, setting tone, and building narrative – designers now approach her with bespoke pieces.
Kao approaches her career without strategic planning, opting instead for an openness that allows her to seize opportunities as they arise. "Trust yourself" is her mantra, emphasizing the importance of trusting one's instincts, abilities, and potential.
For Kao, the stakes are high – not just personal but also cultural. The auction world has long been built on fantasies of power being neutral and money being a matter of taste. She walks into this system with charm, fluency, strategy, performance instinct, and charisma that does not apologize for itself. As she reshapes what authority looks like on the rostrum, Kao reminds us that excellence can be both rigorous and visible. The room is hers to control; it's now Phyllis Kao.