For 2026, shoppers are gearing up to be more discerning consumers who prioritize value and intentionality over impulse purchases. Rather than splurging on luxury items, many are investing in small, mood-boosting treats that enhance their daily well-being.
This shift is driving the rise of categories like pharmacy, health, and beauty – where shoppers are spending big bucks on skincare, supplements, and self-care products. In fact, men's beauty spending has seen a significant surge, with almost one in five men now viewing beauty as an essential part of their grooming routine.
Nostalgia is also playing a major role in consumer behavior, with many adults opting for comfort-driven purchases that evoke memories of childhood or past experiences. This trend is driving growth in the toy industry, with "kidults" accounting for up to a third of sales, and independent retailers capitalizing on this appetite for fun and playfulness.
As consumers look to improve their home environments, they're also turning to furniture and garden stores as investment opportunities. The concept of "comfort zones" is gaining traction worldwide, with shoppers seeking products that deliver sensory comfort through textures, lighting, and scent.
Artificial intelligence (AI) is becoming an essential tool for retailers, but there's a fine line between leveraging AI to enhance the customer experience and coming across as overly automated. Businesses must find a balance between innovative tools and human touch to avoid alienating customers.
In a bid to stand out in an increasingly crowded market, retailers are focusing on creating immersive brand experiences that engage multiple senses – including smell, sound, and texture. This trend is driving the growth of seasonal fragrances, curated playlists, and experiential marketing campaigns.
For consumers, value is now being defined not just by price, but also by origin, ethics, and sustainability. As a result, demand for locally sourced products and transparent supply chains is on the rise, with many shoppers willing to pay a premium for items that meet these criteria.
Finally, social wellness has become an integral part of how people socialize, driving a shift towards low-impact activities, group fitness classes, and events focused on health and wellbeing. Retailers must respond by offering experiences that cater to this evolving approach to socializing and community-building.
At the heart of all these trends lies a simple yet profound truth: consumers are looking for less – but better. By prioritizing comfort, nostalgia, local impact, and human touch, retailers can reconnect with their customers on a deeper level and provide them with experiences that genuinely feel like excellent value.
This shift is driving the rise of categories like pharmacy, health, and beauty – where shoppers are spending big bucks on skincare, supplements, and self-care products. In fact, men's beauty spending has seen a significant surge, with almost one in five men now viewing beauty as an essential part of their grooming routine.
Nostalgia is also playing a major role in consumer behavior, with many adults opting for comfort-driven purchases that evoke memories of childhood or past experiences. This trend is driving growth in the toy industry, with "kidults" accounting for up to a third of sales, and independent retailers capitalizing on this appetite for fun and playfulness.
As consumers look to improve their home environments, they're also turning to furniture and garden stores as investment opportunities. The concept of "comfort zones" is gaining traction worldwide, with shoppers seeking products that deliver sensory comfort through textures, lighting, and scent.
Artificial intelligence (AI) is becoming an essential tool for retailers, but there's a fine line between leveraging AI to enhance the customer experience and coming across as overly automated. Businesses must find a balance between innovative tools and human touch to avoid alienating customers.
In a bid to stand out in an increasingly crowded market, retailers are focusing on creating immersive brand experiences that engage multiple senses – including smell, sound, and texture. This trend is driving the growth of seasonal fragrances, curated playlists, and experiential marketing campaigns.
For consumers, value is now being defined not just by price, but also by origin, ethics, and sustainability. As a result, demand for locally sourced products and transparent supply chains is on the rise, with many shoppers willing to pay a premium for items that meet these criteria.
Finally, social wellness has become an integral part of how people socialize, driving a shift towards low-impact activities, group fitness classes, and events focused on health and wellbeing. Retailers must respond by offering experiences that cater to this evolving approach to socializing and community-building.
At the heart of all these trends lies a simple yet profound truth: consumers are looking for less – but better. By prioritizing comfort, nostalgia, local impact, and human touch, retailers can reconnect with their customers on a deeper level and provide them with experiences that genuinely feel like excellent value.