KGO TV has recently updated its closed captioning policy, making it easier for viewers with disabilities to report issues and access important information.
If you're watching KGO's broadcasted programs via over-the-air reception or through a pay TV provider, you can report any problems related to captions by simply emailing the station at [email protected]. However, if you're accessing their online content on devices such as smartphones, tablets, laptops, or smart TVs, you'll need to provide additional information - including device details, software and application versions, and even your name, address, and contact information.
Additionally, KGO has established a clear process for submitting written complaints. You can send your concerns to Jack Fraser, the station's Assistant Director of Broadcast, at 900 Front Street in San Francisco, CA 94111. The email address and phone number for submitting complaints are also available on their website.
The Federal Communications Commission (FCC) has its own Public Inspection File, which contains important documents related to KGO's broadcasting activities. However, accessing this file can be challenging for viewers with disabilities due to its online format, and the FCC has set up a special contact point for assistance - [email protected].
The FCC itself also offers additional support for individuals seeking help navigating their online public files: simply call 888-225-5322 or visit their website at fcc.gov.
If you're watching KGO's broadcasted programs via over-the-air reception or through a pay TV provider, you can report any problems related to captions by simply emailing the station at [email protected]. However, if you're accessing their online content on devices such as smartphones, tablets, laptops, or smart TVs, you'll need to provide additional information - including device details, software and application versions, and even your name, address, and contact information.
Additionally, KGO has established a clear process for submitting written complaints. You can send your concerns to Jack Fraser, the station's Assistant Director of Broadcast, at 900 Front Street in San Francisco, CA 94111. The email address and phone number for submitting complaints are also available on their website.
The Federal Communications Commission (FCC) has its own Public Inspection File, which contains important documents related to KGO's broadcasting activities. However, accessing this file can be challenging for viewers with disabilities due to its online format, and the FCC has set up a special contact point for assistance - [email protected].
The FCC itself also offers additional support for individuals seeking help navigating their online public files: simply call 888-225-5322 or visit their website at fcc.gov.
anyway, gotta give credit to KGO's updated policy tho, should make things easier for viewers with caps. also kinda weird that the FCC has its own public inspection file, but it's not exactly user-friendly... maybe someone at the FCC is reading this and will take note lol 
i think its super cool that they added an email address specifically for captions, but the requirement for detailed device info on online content is kinda weird... can't we just have a standardized process across all platforms? 
gotta say tho, its awesome that they're making an effort to be more accessible 
I mean, who needs superhuman patience when watching TV? Now they've got a system that's almost as complicated as trying to get Netflix to work on your phone 
. But seriously, yay for KGO making captions easier to report issues! That's like, basic human decency, right? And great job to the FCC for setting up those easy peasy contact points. I just hope they don't make us fill out a W-2 form when we call them 
.
But overall, kudos to KGO for prioritizing inclusivity and accessibility! 
! I'm glad they're taking steps to make things more accessible online and offline. Emailing the station directly is a huge step forward, but I wish it was simpler on devices too 
. But props to them for making it easy to submit complaints through Jack Fraser's address and phone number! It's about time we saw some progress in accessibility 
. Now you have to provide your name and address to report issues online? That's a bit much, don't you think? Can't they just make it easy for everyone to use? And what's up with the FCC website being hard to navigate for people with disabilities? Like, I get that they need help but can't we just have one simple solution instead of multiple ones? 
It's like they knew some people might have trouble seeing what's going on while watching TV... just saying. But seriously, it's about time KGO made it easier for viewers with disabilities to report issues and access important info. The new process is pretty straightforward – you can just email them or send a complaint in writing if you're feeling fancy. And if you're struggling with the FCC's public inspection file, they've got a special contact point just for you... because that wasn't already confusing enough 
. All in all, it's a win for accessibility, and we should give credit where credit is due – to whoever made this happen 
It's like they're trying to make things harder for people with disabilities on purpose 
. I think we should be making it easier, not more complicated 
. And what's with the need for a special contact point just for the FCC? Can't we just have one simple way to get help online or over the phone like everyone else? 
... i mean, can't imagine what it's like to have a hard time seeing those captions while watching TV 
... and yay for having one email address just for reporting problems instead of having to use another one 
KGO just made captions easier to report issues on! 
. But online? 
. Still, they got a special email for complaints 
. If all else fails, FCC's got u back 