You receive a call from your bank, and the informed voice asks you to confirm some personal details you've provided on file. You comply, and then they ask if you've made any recent purchases at an electrical retailer or spent money in Birmingham. The transactions don't ring true, but the caller assures you that they've blocked them and now need your help to secure your account.
The person on the phone isn't from your bank, however - it's a scammer who's added your payment card to their digital wallet. At some point, your account will be drained of money, perhaps for expensive gadgets or designer clothes that are then sold on the black market.
Banks have seen an increase in these types of scams and are taking steps to counter them. According to Danai Antoniou, a financial expert at Gradient Labs, the scammers can make their calls appear harmless because they're not asking you to move money directly. Instead, they'll claim that your account is under attack and ask for your approval of a notification.
The problem is that many people fall for this scam simply because it's presented as a routine part of banking. When a bank sends you a notification about adding a new payment card to your digital wallet, you might assume it's legitimate - but the scammers are using the same language to trick their victims into giving away sensitive information.
Antoniou notes that the scammers are skilled at creating an atmosphere of panic and pressure on their victims. "The victim feels like they're protecting their account," she says. "But in reality, they're handing over the keys."
The person on the phone isn't from your bank, however - it's a scammer who's added your payment card to their digital wallet. At some point, your account will be drained of money, perhaps for expensive gadgets or designer clothes that are then sold on the black market.
Banks have seen an increase in these types of scams and are taking steps to counter them. According to Danai Antoniou, a financial expert at Gradient Labs, the scammers can make their calls appear harmless because they're not asking you to move money directly. Instead, they'll claim that your account is under attack and ask for your approval of a notification.
The problem is that many people fall for this scam simply because it's presented as a routine part of banking. When a bank sends you a notification about adding a new payment card to your digital wallet, you might assume it's legitimate - but the scammers are using the same language to trick their victims into giving away sensitive information.
Antoniou notes that the scammers are skilled at creating an atmosphere of panic and pressure on their victims. "The victim feels like they're protecting their account," she says. "But in reality, they're handing over the keys."