Google's AI Overviews for Medical Searches Have Been Removed After 'Alarming' and 'Dangerous' Results Were Found.
The tech giant has removed its AI overviews for certain medical searches after experts described the results as "alarming" and "dangerous". The Verge reported earlier this month that Google had been serving up misleading and outright false information via its AI overviews in response to medical inquiries, prompting a serious investigation by The Guardian.
One case cited by the newspaper showed Google advising people with pancreatic cancer to avoid high-fat foods. Experts said this was the exact opposite of what should be recommended and may have increased the risk of patients dying from the disease. In another example, the company provided false information about crucial liver function tests, which could lead to people with serious liver disease thinking they were healthy.
As a result of these findings, Google has disabled its AI overviews for questions like "what is the normal range for liver blood tests?" entirely. The tech giant declined to comment on the specific removal but said it invests heavily in the quality of its AI overviews and that most provide accurate information. In cases where the overviews fail to provide context, Google works to improve them broadly and takes action under its policies as necessary.
This move comes amidst a growing controversy surrounding Google's AI overviews, which have been criticized for providing questionable advice on various topics. The feature has told people to put glue on pizza, eat rocks, and has been the subject of multiple lawsuits.
The tech giant has removed its AI overviews for certain medical searches after experts described the results as "alarming" and "dangerous". The Verge reported earlier this month that Google had been serving up misleading and outright false information via its AI overviews in response to medical inquiries, prompting a serious investigation by The Guardian.
One case cited by the newspaper showed Google advising people with pancreatic cancer to avoid high-fat foods. Experts said this was the exact opposite of what should be recommended and may have increased the risk of patients dying from the disease. In another example, the company provided false information about crucial liver function tests, which could lead to people with serious liver disease thinking they were healthy.
As a result of these findings, Google has disabled its AI overviews for questions like "what is the normal range for liver blood tests?" entirely. The tech giant declined to comment on the specific removal but said it invests heavily in the quality of its AI overviews and that most provide accurate information. In cases where the overviews fail to provide context, Google works to improve them broadly and takes action under its policies as necessary.
This move comes amidst a growing controversy surrounding Google's AI overviews, which have been criticized for providing questionable advice on various topics. The feature has told people to put glue on pizza, eat rocks, and has been the subject of multiple lawsuits.