The article discusses the state of rail services in the UK, with a focus on the performance of 16 different rail operators. The article highlights that while some operators are doing well, others are struggling to meet punctuality targets.
Mark Ilderton, Service Delivery Director at ScotRail, is quoted as saying that his company operates over 2,100 services every day and has a punctuality target of around nine out of ten services meeting the target. However, it's not clear if this target is specific to ScotRail or a general benchmark for the rail industry in the UK.
The article does not provide any detailed analysis of the performance of each individual operator, but instead focuses on the overall state of the rail industry and the efforts being made by operators to improve service quality.
Overall, the article suggests that while there are some challenges facing the rail industry in the UK, there are also efforts underway to improve service quality and reliability.
Mark Ilderton, Service Delivery Director at ScotRail, is quoted as saying that his company operates over 2,100 services every day and has a punctuality target of around nine out of ten services meeting the target. However, it's not clear if this target is specific to ScotRail or a general benchmark for the rail industry in the UK.
The article does not provide any detailed analysis of the performance of each individual operator, but instead focuses on the overall state of the rail industry and the efforts being made by operators to improve service quality.
Overall, the article suggests that while there are some challenges facing the rail industry in the UK, there are also efforts underway to improve service quality and reliability.