Netflix has quietly phased out a feature that allowed users to cast streaming videos from their phones to TVs, citing low usage as the reason for its removal. The move has left many viewers frustrated and wondering why the company would prioritize its own interests over user convenience.
The change affects users who want to browse Netflix on their phone and then send the video to their TV screen without having to pick up a remote control. Instead, they'll be forced to use the app on their TV, which means giving up control over volume, playback buttons, closed captioning controls, and other settings.
This move comes as Netflix has been shifting its priorities from expanding its user base to maximizing subscription revenue. The company has raised prices, cracked down on password sharing, and introduced limits on how users can access the service.
The backlash is evident on social media platforms like Reddit, where users have expressed their discontent with the decision. "Why would they take away features that are incredibly useful? Why would they make the experience worse?" reads one comment.
A Netflix representative said that the feature was only used by a small percentage of users and that the company needs to focus on those features that provide more value. However, many users see this as an attempt to squeeze more money out of them while making their viewing experience less convenient.
One user pointed out that they rely heavily on this feature because they often watch shows on their phone but don't have access to a TV remote. For them, the change is a "fundamental attack" on their ability to enjoy their favorite content.
While Netflix has acknowledged that casting from mobile devices will not work on all tiers of its service, users are still up in arms about the move, questioning why the company would prioritize its own interests over user convenience and experience.
The change affects users who want to browse Netflix on their phone and then send the video to their TV screen without having to pick up a remote control. Instead, they'll be forced to use the app on their TV, which means giving up control over volume, playback buttons, closed captioning controls, and other settings.
This move comes as Netflix has been shifting its priorities from expanding its user base to maximizing subscription revenue. The company has raised prices, cracked down on password sharing, and introduced limits on how users can access the service.
The backlash is evident on social media platforms like Reddit, where users have expressed their discontent with the decision. "Why would they take away features that are incredibly useful? Why would they make the experience worse?" reads one comment.
A Netflix representative said that the feature was only used by a small percentage of users and that the company needs to focus on those features that provide more value. However, many users see this as an attempt to squeeze more money out of them while making their viewing experience less convenient.
One user pointed out that they rely heavily on this feature because they often watch shows on their phone but don't have access to a TV remote. For them, the change is a "fundamental attack" on their ability to enjoy their favorite content.
While Netflix has acknowledged that casting from mobile devices will not work on all tiers of its service, users are still up in arms about the move, questioning why the company would prioritize its own interests over user convenience and experience.