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What To Do When You Set Up Your New Iphone But Can’t Make Calls

iPhone Can’t Make Or Receive Calls? Here's What You Can Do


So, you just got your new iPhone! Congratulations! But wait, something’s not right. You can’t seem to make any calls. Don’t worry; this is a common issue that many new iPhone users face. In this article, we’ll explore some troubleshooting steps that you can take to get your iPhone up and running in no time.

Check Your Network Connection

The first thing you need to do is to check your network connection. Make sure that you are connected to a Wi-Fi network or that your cellular data is turned on. You can check this by going to Settings > Wi-Fi or Settings > Cellular. If you’re not connected to a network or your cellular data is turned off, turn it on and try making a call again.

Restart Your iPhone

If checking your network connection didn’t work, the next step is to restart your iPhone. To do this, press and hold the Sleep/Wake button until the red slider appears. Slide it to turn off your iPhone, and then press and hold the Sleep/Wake button again until the Apple logo appears. Once your iPhone restarts, try making a call again.

Check Your Airplane Mode

Another common issue that can cause you to be unable to make calls is if Airplane mode is turned on. To check this, go to Settings and look for the Airplane mode switch. If it’s on, turn it off and try making a call again.

Update Your iPhone’s Software

Sometimes, issues with making calls can be caused by outdated software. To check for updates, go to Settings > General > Software Update. If there are any updates available, make sure to download and install them.

Reset Your Network Settings

If none of the above steps worked, you can try resetting your network settings. This will erase all your saved Wi-Fi passwords, so make sure you have them written down before proceeding. To reset your network settings, go to Settings > General > Reset > Reset Network Settings.

Check Your Carrier Settings

If you’re still having trouble making calls, it’s possible that there’s an issue with your carrier settings. To check this, go to Settings > General > About. If there’s a carrier update available, you’ll see a prompt to update your carrier settings. Make sure to do this if an update is available.

Contact Your Carrier

If you’ve tried all the above steps and you still can’t make calls, it’s time to contact your carrier. They may be able to troubleshoot the issue and provide a solution. You can find your carrier’s contact information in the Settings app under General > About.


In conclusion, there are several things you can do when you set up your new iPhone but can’t make calls. Start by checking your network connection and restart your iPhone. Make sure that Airplane mode is turned off, and that your software is up to date. If all else fails, you can reset your network settings, check your carrier settings, or contact your carrier for further assistance. With these troubleshooting steps, you’ll be able to make calls on your new iPhone in no time.